One of the most influential names in video game history is shutting down. Electronic Arts announced this week that it is closing BioWare, the Canadian studio behind the “Mass Effect” and “Dragon Age” series, as part of a restructuring that will cut about 400 jobs across the company.

The news drew an outpouring of reaction from players, developers and the actors who brought BioWare’s characters to life. Here is what happened and why it matters, based on reporting from the BBC and the Associated Press.

What EA announced

In a message to staff that it later published, EA said it had taken a “hard look” at its business and decided to focus on key titles and series. That means working on “fewer simultaneous, large-scale projects in the action-adventure space.”

As part of that decision, BioWare is closing, and early development on the next “Mass Effect” game has ended. EA called BioWare “a legendary studio that helped define the role-playing genre” and said “we do not take this decision lightly.”

The company also said it is continuing work on a new Iron Man game and a Star Wars Jedi title, has two EA Sports projects in development, including a “social-first” American football game code-named “Project Gridiron,” and is in the early stages of bringing back the boxing series “Fight Night.” It cancelled one new Sims project and said there would be job cuts at Full Circle, the developer of “Skate.”

A studio that shaped a genre

BioWare was founded in 1995 and became famous for role-playing games with complex, branching stories shaped by player choices. Its first big hit came in 1998 with “Baldur’s Gate,” based on Dungeons and Dragons rules. In 2003 it released “Star Wars: Knights of the Old Republic,” which is still widely loved.

The late 2000s brought the studio’s biggest successes: the “Mass Effect” trilogy and several “Dragon Age” games. “Mass Effect” in particular is regarded as having a lasting influence on the industry for its ambitious storytelling and its inclusion of same-sex relationships, according to the BBC.

Where things went wrong

As industry trends shifted, BioWare moved from single-player adventures toward multiplayer with “Anthem” in 2019, which disappointed fans and critics. Its follow-up, “Dragon Age: The Veilguard” in 2024, received a lukewarm response, with long-time fans complaining it lacked the complex moral choices of earlier games. The BBC reported that BioWare’s last two releases did not meet sales expectations.

The closure also comes months after EA was bought for $55 billion by a Saudi Arabia-led group of investors. As part of that deal, EA took on $20 billion in debt.

“I should go on”

BioWare thanked players for “being the most important part of the story” during its 31-year history. Project director Mike Gamble thanked fans and colleagues for their support, writing, “It means so much to us.”

Some of the most moving reactions came from the voices of Commander Shepard, the hero of “Mass Effect.” Jennifer Hale and Mark Meer, who voiced the female and male versions of the character, held a livestream for fans. “BioWare lives on. Mass Effect lives on. We live on,” Hale said. The pair signed off with one of Shepard’s famous lines: “I should go on.”

Other studios paid tribute too. Michał Nowakowski, co-CEO of “The Witcher” developer CD Projekt Red, said BioWare had been “a massive part” of his studio’s history. “Not a great day in the games industry,” he wrote.

What it means for players

Closing the studio does not erase the games it made, and the passionate communities around them are not going anywhere. What is lost is the possibility of new stories from the team that built them. The “Mass Effect” universe now belongs entirely to EA’s future plans, and with early work on the next game ended, there is no announced new “Mass Effect” in the pipeline.

The wrap-up

BioWare’s closure is a reminder of how fast the games business can change, even for studios with legendary reputations. Its games taught a generation that choices matter in interactive stories, and that legacy will outlast the studio itself. As Commander Shepard would put it, the fans will go on.

Image: Video game controller via Rawpixel, CC0 1.0